Is my order Secure?

Yes, you can shop with confidence at Guitarist's Forum!
Your credit card information is safely encrypted when you use our SSL secured server pages. (Secure 128-bit encryption!)
 

Why do I occasionally see browser alerts
on a secure site?

Even on a secure site, non-sensitive material is not usually processed on secure pages. (This would slow down the site too much.)

This is why some browsers may display a Security Alert when you click RECALCULATE (to adjust your order, calculate shipping and sales tax) or when you first click GO TO PAYMENTS.

Do not be concerned. Rest assured that you will definitely see the secure "padlock" symbol when you reach the page that asks for your credit card information. Your card number, code and expiration date are protected with 128-bit encryption.
 

Questions?

Please feel free to e-mail us at info.support@gfmusic.com with any questions or concerns you may have about security. We want musicians to enjoy their time at our site.
  

I Can't Find The Book or DVD I Need. . .

We are still building our web site, so much of what we carry is not listed yet.

  • Can't find the book or DVD you're looking for?
  • Is there a recent (or not so recent) CD for which you would like the music and/or TAB?

Stop looking - just e-mail us! We carry lines from every major publisher. Most likely we will have what you are looking for, or can special-order the book or DVD for you.
  

Credit Cards YES, Debit Cards NO

We accept Visa & MasterCard only. Your credit card info is collected by our SSL Secured Shopping Cart. (Secure 128-bit encryption) Your credit card info is safely encrypted while in transit.

Please enter your name/billing address exactly as printed on your monthly statement.

Please do not use your bank Debit Card for payment. Our systems only accept traditional Visa & MasterCard credit cards.

If you prefer to submit your credit card info by phone: Select this option on the "Payments" section of our Shopping Cart. Enter only the last 5 digits & expiration date of your credit card, then call us Monday thru Friday, 10AM-6PM EST to submit your complete card info.
  

How are my Shipping & Handling
Charges calculated?

Our Shopping Cart will automatically calculate your shipping and handling based on your location and items ordered.

Customers in the USA & Canada: Please select your State or Province in the first pull-down menu.

Customers outside USA & Canada: Skip the first pull-down menu, then select your location in the second pull-down menu

All Customers: If you've deleted any items, or changed any quantities, be sure that you first click RECALCULATE at the bottom of the page before clicking ADD SHIPPING.

On the ADD SHIPPING page indicate whether you are ordering Books Only, CDs Only, or Books and CDs. We use this information to select the best Shipping & Handling rate for you.

USA orders ship First Class or Priority Mail.

All others ship First Class International or Priority Mail International.

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